We have three models of phones in use, IP 420, IP 480, and IP 655. See below for quick reference sheets for each model.
Link to Self Paced Phone Tutorial: https://oneview.mitel.com/s/article/ShoreTel-Sky-400-Series-Phones
This is a reference on how to use the voicemail feature on your phone.
The IP 420 is the phone that is found in the vast majority of places in the school district. This is a quick reference guide on how to use the IP420 phone and features.
The IP 480 is generally used in office spaces and where multiple lines are needed. This phone also has a full duplex speaker phone.
This phone is used primarily in executive offices and large rooms like the boardroom, due to the built in microphone and speaker array / conference phone ability.